Step 1: Download the version of the VPN Client that is correct for your machine.

If you are unsure you can check Right clickand select properties from This PC in windows explorer

Download 64 Bit SSL VPN

Download 32 Bit SSL VPN

Step 2: Wait a second while the download begins.

Internet Explorer: Your browser may prompt you and ask whether your wish to Open or Save the download. See screenshot below:

Click the “Open” button to continue.

Chrome: You should see the download show in the lower left hand corner of your browser, as in the figure below.

Once the file has downloaded, click on the download and when prompted, select “Unzip”. (This will look slightly different depending on the unzipping program(s) on your computer.)

Step 4: You will be prompted by a dialog to select where to unzip the files to. This will look simliar to that in the figure below. Simply navigate to a folder that you can save to and make sure that you will be able to find the file later.
After selecting the folder, click the “Unzip” button to continue. The files will then be unzipped. Once this is complete, navigate to that folder using your Windows Explorer (some zipping programs will automatically open the folder on your screen).

Step 5: RIGHT click with your mouse on the “Run Me” file, similar to that circled in the below figure:

You may see a message on your screen that says “Do you want to allow this app to make changes to your device?”. Select “Yes” to this message.

Step 6: You will see a command prompt, similar to that in the figure below, appear on your screen.

After about two minutes, click on the Windows Start Menu on your computer.

Step 7: Launch the FortiClient application by clicking on it in this start menu. You may see a message on your screen that says “Do you want to allow this app to make changes to your device?”. Select “Yes” to this message. You'll be greeted by a link in the center that say's "Configure VPN".

Step 8: Clicking on that link, you'll have the options to populate the Connection Name, Description and Remote Gateway address. Fill out the fields as listed below. An example can be seen in the below as well.

Connection Name: Provide

Description: Leave this blank.

Remote Gateway:
This will be provided to you by the Provide Help Desk.

Save Login: Select this so that you do not need to re-type your Username every time.

Username: Enter the VPN User Name (not the same as your Provide User Name) provided to you by the Provide Help Desk.

Below is an example of how it would be configured:

Step 9: Once done, select "Apply" and "Close". This will bring you to the main VPN screen for login, similar to that in the figure below.

NOTE: If you have access to multiple servers, you can configure the client software to access each server independently and you will select which connection you want to use from the drop down circled in the above figure. To setup the additional connection, simply click on the button on the FortiClient Console and select “Add New Connection”. Then, follow steps 8 and 9 again.

Step 10:

This will connect you to the VPN. The FortiClient Console will minimize and will appear in your system tray in the lower right hand corner of your window (similar to that in the figure below).

To open the FortiClient Console later, simply click on that icon in your system try and select “Open FortiClient Console”. You can also disconnect by simply selecting “Disconnect”.

Once connected to the VPN, you will be able to launch Provide Enterprise and login using your Provide login credentials.

For future use, simply open “FortiClient” from the Windows start menu . GTI Suggests also “pinning” this to your task bar for ease of use.